Upon establishing the identity and brand, we were able to implement strategic initiatives to drive awareness of services resulting in a 10% increase in volume.
The simple step of aligning marketing goals with business goals is often overlooked. How does the marketing campaign support the larger business goals? What metrics do we need to track to show this support?
For Baylor St. Luke’s Medical Center, all marketing fell underneath leveraging the new facility. This included brand recovery, increase of patient volume, employee engagement, and donor contribution.
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